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OpenTelemetry

Adopt

What

OpenTelemetry (OTel) is the vendor-neutral standard for distributed tracing, metrics, and logging. We use it across our services as the common instrumentation layer.

Why this ring

Standardising on a vendor-neutral interface keeps us free to change backends without re-instrumenting, and gives us consistent telemetry across the estate. We're consolidating around it progressively.

What does this mean

Use OpenTelemetry interfaces in preference to vendor-specific or protocol-specific alternatives - direct Prometheus instrumentation, for example, should give way to OTel.